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Contact us

Questions about a plan, an install or an order? Write to us by email.

Writing about an order?

Write from the email you bought with, or include it in your message, and add your order reference if you have it. It helps us find your order quickly.

The answer may already be here

  • Install guide

    Installing on iPhone and Android, and what to check when the eSIM doesn’t connect.

  • Help

    Answers about buying, payment, delivery and refunds.

  • Find my order

    Get the link to your order page sent to you again.